26 August 2016

Batch Codes: L62110L011, L62111L011, L62112L011, L62113L011 BB date; Jan 2018 Price: £2.47 Barcode: 7684060002

What’s happened?

Ben & Jerry’s internal quality assurance checks have shown that a limited number of Ben & Jerry’s Cookie Dough 500ml products may contain small pieces of metal. Ben & Jerry’s has identified a specific production period during which the Cookie Dough 500ml may have been affected and are voluntarily recalling four batch codes as above. Ben & Jerry’s products outside of these four batch codes are not affected.

What you should do?

As a precaution, everyone with a 500ml tub of Ben & Jerry’s Cookie Dough in their freezers at home should check the batch number on the bottom of their tub to make sure it’s not affected. If it matches the batch numbers listed above, do not eat the product and instead, discard the product in the usual household bin.

For more information call Ben & Jerry’s Customer Careline on: 0800146252 (UK&NI) or 1800 946272 (Ireland)
To find out how to receive a voucher for a replacement tub. Please have the details written at the bottom of your tub ready. Ben & Jerry’s is very sorry that a limited number of Ben & Jerry’s Cookie Dough 500ml ice cream failed to meet expectations on this occasion.

Alternatively, if you have purchased some Ben & Jerry’s Cookie Dough 500ml from Asda, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

Asda Customer Relations – 0800 952 0101