Jackie chronicles the work of our family of heroes at Asda Frome

May 19, 2020
Asda Frome family heroes

Our Frome store's community champion Jackie Bryant has been busy making sure her fabulous colleagues are recognised for their hard work and dedication by chronicling their stories on the store's Facebook page.

Jackie, pictured below, has been ensuring that what she calls the Asda Frome family heroes from all departments are given a well-earned pat on the back – sharing dozens of examples the everyday acts of kindness at the store and detailing what different colleagues are doing to help ensure customers get the supplies they need.

Asda Frome community champion Jackie Bryant

Brian Brooker, the store's deputy manager, says Jackie's efforts have been going down well both with customers and colleagues at the store.

He said: "Jackie is a hero herself. She loves her job, the store and the colleagues. I've never heard anyone have a bad word about her. She's very popular here and what she's doing is great for morale.

"The colleagues love it and we've had lots of customers seeing the posts and coming in to say well done. It really is lovely. The customers really appreciate what we are all doing.

"Strange seems to be the new norm now, but our colleagues come in everyday and just get on with it. It's just business as usual."

Two of the colleagues Jackie has given shout-outs to are Emma and Sam, who helped a customer with diabetes when she became poorly in store.

Frome - Emma and Sam.jpg

Sam said: "The lady asked for a drink as her blood sugars were low so I got one for her and then helped her put the shopping on the belt and packed for her. She was then having some trouble putting her card into the pin machine and couldn’t see well enough to put in the number so I called Emma our first aider on the headset."

Emma got her a chair and made sure she was comfortable and stayed with her until she felt better.

A member of the customer's family got in touch with the the store to thank them for their actions.

Here are just a few of the stories Jackie's been sharing on Facebook about her colleagues at the store:

Here's our lovely Saibu 💚 We NEVER see him without a smile. He’s the most polite and helpful colleague. Thank you for...

Posted by Asda on Friday, April 24, 2020

Lucy is one of our self checkout hosts. She’s always calm, cheerful and has helped us out immensely. Thank you so much Lucy for being an Asda Frome family hero. – Jackie, Asda community champion

Posted by Asda on Saturday, April 25, 2020

All of our pharmacy team have been under huge pressure throughout this crisis – but this wonderful man is unflappable. ...

Posted by Asda on Thursday, April 23, 2020

A big well done to Rhiannon who's one of our home shopping pickers. The whole department is working so hard to deliver...

Posted by Asda on Friday, April 24, 2020

Our lovely colleague Kelly normally works on fresh but has changed all her hours around and now starts at 2am on home...

Posted by Asda on Thursday, April 23, 2020

What can we say about this one? He’s one of the kindest people we know. He never loses his cool. He has put in loads...

Posted by Asda on Thursday, April 30, 2020

Anne is one of our quietest colleagues. She never complains about anything. She’s calm, hardworking, helpful and...

Posted by Asda on Tuesday, May 5, 2020

Here's a huge shout out to the 53 temporary colleagues that have helped our lovely store stay afloat through the...

Posted by Asda on Thursday, May 7, 2020

These two lovelies have been with us since we opened - fifteen years ago! They’ve both worked on lots of different...

Posted by Asda on Wednesday, May 13, 2020

These are just some of our delivery drivers. We can never get photos of them as they are so very busy and always out and...

Posted by Asda on Tuesday, May 12, 2020

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