Asda Perry Barr customer Debbie Thomas has been reunited with her treasured locket containing the ashes of her late parents George and Brenda thanks to a bit of detective work by the store's community champion Bella Thomas.
The jewellery was handed in at the store and, recognising that it must mean a lot to its owner, Bella put out an appeal on the store's Facebook page looking to return it to its owner.
But she didn't stop there. She also tracked down the company which made it and they found the order number and gave her details of the crematorium which placed the order. They then passed on Bella's phone number to Debbie, who got in touch and then called in at the store to collect it.
Debbie said: "I really can't thank Bella enough for going to all that trouble to get this back to me. It means so much – you can't put a price on it! I never thought I'd see it again. The whole family are gobsmacked that it's been found.
"I do twiddle with it a lot and somehow I must have caught it on something and the chain has snapped."
Debbie, who works for a greeting card company, visits the store twice a week. She's been wearing the specially-made locket since her mum passed away six years ago aged 79. Her father died a year earlier aged 82.
Bella said she was delighted that Debbie got her necklace back.
She said: "I was only too glad to have helped. Just call me Sherlock!"