Grateful mum Cara-Lucia MacKenzie has thanked our colleague Fran Grubb for coming to the rescue after she and her two-year-old daughter were badly shaken up after a car crash.
Fran, who's online support manager at our Portlethen store, rushed to help after witnessing the accident on the A92 northbound as she was driving home after finishing her shift.
Cara-Lucia, who's 26, tweeted to thank Fran, saying: "Fran let us take shelter in her car to keep me and my daughter safe and warm – away from the busy dual carriageway.
"When the police and ambulance arrived she took care of the practical things so I could focus on consoling my baby – I honestly don’t know what I would have done without her. I need her to know how much I value her being there in one of the most vulnerable moments of my life.
"After I got out of the car I was shock and my legs were shaking. Fran was lovely, she was so nice. She went to get Luna's tablet and teddy bear from the car to keep her amused as she was upset. I can't thank her enough."
Forty-six-year-old Fran, a mum of three, says going to help was a natural thing to do.
She said: "They were understandably upset and Caria-Lucia was in shock. She had slight leg injuries, but I think that was due to to the air bag deployment more than anything.
"I'd parked in a slip road so I took Cara-Lucia and her wee girl over to my car to make sure they were safe and warm. It was just company really more than anything else. I just made sure that they were okay and that they could phone home."
Well done Fran!