'Asda Angels' give gift card to young girl to buy book after losing birthday money in store

May 11, 2021

Our fabulous colleagues Lyndsay Toseland, Rachel Russell, Claire Horton and Viviane Modjom have been dubbed the Asda Angels for giving a 10-year-old girl a £10 gift voucher from the store to buy a book after she lost her birthday money in our Milton Keynes store.

Adaya Lubega's mum Louanna took to Twitter to praise our colleagues, saying: "My daughter was beside herself as she dropped £10 of her birthday money in the store and unable to buy her book – Lemony Snicket's A Series of Unfortunate Events. The Asda Angels came to the rescue and gave her a gift card so she could buy the book. Amazing!

"Your team deserve a medal for this. I was absolutely blown away by their kindness. My daughter is now sitting content in her room reading her new book, thanks again."

Louanna added: "Adaya is a very keen reader and was looking forward to buying her new book with her birthday money which is why she was so upset when she dropped it in the store."

Checkout runner Lyndsay was one of the first colleagues at the store to help Adaya.

She said: "I saw the girl go over to her mum who was at the checkouts. She was brave at first but then just burst into tears! I mentioned it through my headset to my colleagues and Claire, on checkouts, then asked the lady if everything was okay and she told her what had happened. I then walked the shop floor to look for the note, but couldn't find it."

Self-scan colleague Rachel then noticed Adaya was still crying, so asked her and Louanna to wait by the checkouts while the team got section leader Viviane.

Lyndsay said: "The mums in us all asked if we could do a goodwill gesture for the girl and Viv agreed. It was the right thing to do. I then issued it at customer services and the girl paid for her book with it. I told them there was another £6 left on there for her to use! They were so grateful. It's so sweet that she wanted to buy a book with it... I hope she enjoyed it."

Pictured, from left, are Lyndsay, Viviane and Rachel.

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