Delivery driver Tony Evans has only worked for Asda for three months, but he's already been nominated for an Asda award after he came to the rescue of an elderly customer who'd fallen over in her home and couldn't get up.
Tony was making his last delivery of the day from our Norwich Hall Road store when he heard cries from inside the customer's home. He discovered the lady had been on the floor for nearly an hour.
After the customer gave him the code to get inside her home he raised the alarm and kept the lady comfortable, staying with her for 20 minutes or so until help arrived.
Onkar Singh, the store's home shopping manager, said: "It was Tony's last drop of the day and when he knocked on the lady's door he heard cries from inside. The lady gave him the code to get in the property and he found her on the floor.
"He made her comfortable and unpacked all her shopping then made her a cup of tea and got her some cake that she wanted. Then he waited with her, chatting to her until her carers arrived which was about 20 minutes or so."
Onkar says the whole store is so proud of Tony.
He said: "Tony is a very upbeat happy guy who has a real caring side too. He definitely went above and beyond that day. Well done, Tony."
Modest Tony says he was only too happy to have helped.
He said: "She was a lovely lady. She was worried that I'd get into trouble from work but I said it was no bother and stayed with her until her carers arrived."