Customer thanks Sean for his help after having a mini-stroke in the Asda car park

August 13, 2021

Regular Asda customer Jim Rafferty has praised the care and compassion showed by Sean Reddy from our Aberdare store when he had what turned out to be a mini-stroke in the car park.

Seventy-one-year-old Jim said his "legs went to jelly" and he couldn't move as he tried to get out of his car as he was about to go shopping.

A number of customers went into the store to ask for assistance and Sean, as a first aider, helped Jim to get back into his car. He then made him comfortable and looked after him and chatted to him until his wife, Colleen, arrived. Sean even arranged for a bowl of water for Jim's dog.

Jim had a similar experience the next day so he went to the Prince Charles Hospital where he was told he'd had a "cascade" of mini-strokes. He spent eight days in hospital, but is now back home and taking medication.

Jim said: "I'd like to send my heartfelt thanks to Sean for what he did. He pulled out all the stops to look after me and make me comfortable. It was much appreciated and it was nice to see someone that caring."

Forty-nine-year-old Sean, who's worked at the store for 21 years, said: "It's nice to be praised, but it was nothing really. I just made sure he was comfortable and okay. I told him he wasn't driving anywhere!

"I consider myself as a good listener who will do anything to look after people. It's just in my nature."

The store's customer trading manager Lynneanne Griffiths said: "Sean is an outstanding colleague who will do anything to help anyone. He is a very caring and compassionate person and nothing it too much trouble."

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