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Kelly defies the storms to make sure an elderly customer gets home safely

March 02, 2022 03:15 PM

When one of our older customers couldn't get home from our St Leonards-on-Sea store due to the chaos brought by Storm Eunice our pharmacy colleague Kelly Woolcott stepped in to make sure she got home safely.

The area was hit by a massive power cut so our store manager Phil Read decided to temporarily close the building on safety grounds.

The lady, who's in her 70s, had finished her shopping and asked if she could wait in the store until her bus arrived. Colleagues got her a chair to sit on but, after about an hour, they found out that buses had all been suspended due to the severe weather.

Thirty-six-year-old Kelly, who's worked at the store for three years, then stepped in and offered to drive the lady home.

Kelly, who has been nominated for an Asda service superstar award for her kind act, said: "The weather that day was awful. The power cut lasted about four hours in the end. As the lady had no other means of getting home I offered to take her. I felt it was the right thing to do.

"It wasn't that far, only about two miles away, but it was very windy and all the traffic lights were out due to the power cut. The lady was extremely grateful when I got her home safely."

Pharmacy manager Troy Tester said the whole store was proud of Kelly for her kindness.

He said: "It was a very touching thing that Kelly did. She is a very kind and compassionate person. This is just the sort of thing you would expect her to do."

And the store's community champion Wendy Border said: "Kelly risked the winds and flying debris to get this customer safe and warm in her home. Kelly then returned to store to finish her shift. Not only are you a fantastic colleague you are also a hero."