Middleton Park colleague Ken helps teenager who was taken unwell while shopping

Well done to first-aider Ken Inglis from our Middleton Park store for stepping in to care for a 16-year-old girl who fainted while out shopping with her parents.

Her parents were in shock but Ken kept everyone calm while he assessed the situation.

Ken, who's grocery section leader, said: “When I got to the customer, I could see she was unconscious, however, she did not show any immediate signs of emergency.

“Her parents were distressed and very worried, but I just tried to keep them calm and give the girl as much space as possible. After a short while, she started to come back around and slowly began to regain consciousness.

“I waited with the family until the girl felt well enough to go to hospital with her parents. She got checked out and there were no worrying signs which was a relief. She has now recovered well and I’m glad I was able to help – I would do it for anyone.”

Darren Reid, the store's food hall trading manager, said: “Ken is a great guy who always goes out of his way to help our customers. He kept everyone calm and stayed with the customer until she was okay. Ken has been with us for six years and he’s a joy to work with. Thank you for all of your hard work, Ken!”