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'Angel' Joe from Carlisle thanked for paying for disabled woman's shopping

October 21, 2022 09:02am
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When 24-year-old Joe Nicolson from our Carlisle store heard that a disabled customer had left her purse at home and wouldn't be able to buy some essential groceries he paid for them himself out of his own pocket.

Joe Nicolson from Asda Carlisle

The lady was so impressed with his kindness that when she called in to reimburse him she handed him a lovely thank you card telling him that he was "an angel".

The store's customer trading manager Sophie Hall, who nominated service section leader Joe for an Asda service superstar award, said: "The customer was very upset and explained that she really needed those essential few items.

"She was disabled and explained that she wouldn't be able to return home and back to the store prior to closing time that day. Joe very kindly stepped in and paid for the customer's items himself, all the while reassuring the customer.

"He really went above and beyond. Joe is a true asset to our store. Thank you Joe."

Joe Nicolson from Asda Carlisle

Joe, who has worked at the store for six years, said: "The lady reminded me of my nan and because of the time in the evening I didn't want her to have to drive all the way home and back again.

"I didn't do it to get repaid. I hoped if any members of my family were in the same position someone would hopefully do the same."

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