Home shopping driver Paul McCafferty from our Dunbar store has been described as a one-in-a-million colleague with a kind soul for the way he cared for one of our older customers when she tripped and fell.
After the lady tumbled and bumped her head while he was delivering groceries to her home, Paul helped her back inside and, as she was a bit shaken, made her a cup of tea and made sure she was okay before he continued the rest of his deliveries.
The next day, Paul checked up on the lady and brought her a bunch of flowers.
Paul, who's been nominated for an Asda service superstar award, said:
“I was helping the customer when she suddenly fell and hit her head. I stayed and made sure she was okay before I went to my next delivery.
“I was worried about her afterwards, so I went to her house the next day to check in and she was delighted to see me. I was glad she was okay!
“I really enjoy my job, especially working with my colleagues and meeting people in the community when out on my deliveries.”
Store manager Leigh Millar said the whole store was proud of him.
He said: “Paul is a fantastic colleague; he is one of those people who always does everything he can for his customers.
“He is a real team player with a kind-hearted soul. He even went to customers’ houses with flowers and cards on Mother’s Day!
“Paul is one in a million and we are so lucky to have him as part of our Asda family.”