Hundreds of Asda customers sing the praises of "absolute legend" who "lifts everyone's spirits" at their local store

A Facebook post praising an "absolute legend" who works at Asda Stenhousemuir in central Scotland has sparked an incredible reaction, inspiring hundreds of local customers to post their own comments calling him "a rare gem of a human" who "lights up your day" and typifies what's special about the attitude and personality of Asda supermarket workers.

Here are just a few of the things local people said about Andrew Watson after blogger Forth Valley Food Guy posted about him in February 2026:

• "A beautiful soul who just sprinkles you with fairy dust magic"

• "You could go in after a major life disaster and come out like you’ve won the lottery after speaking to him"

• "A gem of a guy, he just lifts everyone’s spirits and never forgets anyone, a true living saint ❤️"

• "Andrew is our local hero. He’s full of positivity and can’t do enough for customers. The man is a legend! Xx"

The Forth Valley Food Guy, who has 30,000 followers on Facebook, posted a photo of the store and wrote: "Was in here earlier at Asda Stenny and served by a man I believe to be called Andrew. He was at the lottery and customer service bit and honestly I went in the shop just busy and kinda stressing as always on a Sunday but I left smiling and a bit more upbeat.
"What an absolute legend he is – some energy and the happiest person a think I have ever met in my life ... guy is a total LEGEND."

His post attracted 600 comments from locals agreeing and sharing their own experience of Andrew and Asda:

• "Andrew is my favourite part about Asda Stenny. I'll nip in on the way home from work from time to time and he's always the most welcoming person ever. he'll chat to you like he's known you all his life. 10/10."

• "Honestly felt like I was speaking to a best pal ... the skill for that to a stranger is unbelievable."

• "Andrew is an utter joy, ASDA should clone him."

• "There’s times i’ve purposely went to asda just to be cheered up by Andrew 🤷🏼‍♀️"

• "I had the exact same with him. After my mum passed away I was just wandering around the shop dazed confused and very suicidal. Just his presence and kind smile and warm words saved my life that day and the man has absolutely no idea how special he is ... rare gem of a human🖤🖤😭"

More than a thousand comments from local Asda customers across two posts about Andrew

Asda posted about the reaction on their own Facebook page including a quote from Andrew saying "I'm over the moon by the piece and all the comments – even my mum's read them all. They were amazing, and I'm very grateful. I'm just me, it's just the way I am. I just try to make people a wee bit happier if I can; I like to try to make a difference."

It got even more fantastic comments from more than 700 local people with their own stories about him:

• "I'm in a few times a week and always look for him as he just makes my day better. When I'm in with my youngest who has autism and can be challenging he goes out of his way to make sure we are ok ❤️"

• "Always remember the first time he served me and my mood was not great when I went in but I left the store with a smile, and that was down to Andrew and his lovely caring manner."

• "I use Asda Stenhousemuir as my local supermarket. Andrew is indeed the happiest person I have ever known. Always has a smile. Always cheery. Always a ‘how are you darling?’, ‘do you need a bag my love?’ ‘You have a great day beautiful’. He is such an inspiration."

• He is simply the best. Andrew just makes my day every time I speak to him. He is a ray of sunshine who cheers you up on your darkest days. Andrew deserves every acknowledgment he gets as he is the most caring, genuine soul I have ever met in my life."

What makes Asda's staff different to those in other UK supermarkets?

Looking across the things shoppers say on Facebook about the people who work in their own local Asda store a common theme is the warmth of their attitude and personality compared to many at other UK supermarkets:

Some examples of comments from Asda customers in the first two months of 2026:

• "Asda seems to attract the best workers! Well done Asda! 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥰❤️" Facebook

• "Other companies could learn a lot from Asda… perhaps even how they recruit as you seem to do a very good job of that!" Facebook

• "Asda workers always seem to be a happier crowd than people who work for other stores in this trade. They must be doing something right 👍" Facebook

And here are more examples from social media of customers across the UK praising the friendliness of Asda employees – who talk about themselves as “colleagues”, not ”members of staff”:

• “Thank you for always being so helpful and cheerful 👍🥰 As an ‘older’ customer your kindness is much appreciated in a world where rudeness and grumpiness are now the norm 😪😪 Thank you again 👍🤗 xx” – on a post about Richard at Asda Beeston supermarket in Leeds Facebook

• “She is the living proof of Asda’s ‘Always Happy to Help’ marketing strategy” – post about Nat from Eastgate store in Basildon. Facebook

• “Debbie is the shot in the arm everyone needs” – post about Cheryl at Asda's Tweedmouth store Facebook

• “Mount pleasant asda is the best asda, friendly and helpful staff, 17 years I've been using this asda” – post about Geoff at Mount Pleasant Asda in Hull Facebook

• “I really like the way Asda celebrates their staff. Praise always is the best motivation” – post about Sarah at Asda Totton in Southampton Facebook