We're pleased to announce that we've completed a series of changes at our Abbey Park store – including the installation of a new Changing Places toilet in store.
The accessible toilet has been upgraded to a Changing Places room, which is a national initiative that promotes the needs of people with physical and mental disabilities.
The team at Asda worked with Changing Places to understand the needs of disabled users and create the most functional facility in store.
The new accessible toilet includes a full-length changing bench, a fully adjustable electric hoist and a specialist toilet – providing a safe and clean environment for customers.
As well as having the right equipment to assist parents and carers, the room also has a lock, which can be opened using a universal Radar Key, to avoid the space being abused. If a customer doesn’t have a key of their own, colleagues on the customer service desk will be able to assist with opening the Changing Places room.
The campaign was launched in 2006 as a quarter of a million people are not able to use standard accessible toilets. Find out more about Changing Places here.
As well as adding our new Changing Places toilet we've also made our Abbey Park store brighter and easier to shop, with the addition of our new Scan & Go.
Scan & Go allows customers to keep track of their spending throughout their shop with a handset that shows a running total – including all rollbacks and offers.
Find out more about how Scan & Go works here.