We love to hear feedback from customers when our colleagues go above and beyond for them. One customer, who usually shops at a different supermarket, popped into our Spennymoor store last week and was so impressed by the service he received from Oren Brown at the checkout that he phoned the store to let us know he'd be shopping with us from now on.
Customer trading manager Dean Holliday presented 20-year-old Oren with a customer service award after hearing from the customer.
Dean said: "He was blown away by the amazing service Oren gave and said he took a real interest in him.
"Oren's the reason he's going to shop at Asda from now on! Excellent work Oren and thank you!"