Steve goes out of way to help self-isolating elderly couple who made shopping mistake

When our home shopping colleague Steve realised an elderly couple who are self-isolating had made a mistake with their shopping order he went out of his way to deliver it to their home himself so they wouldn't go without.

The elderly couple placed an order using our Click and Collect service, not the home delivery they thought they'd arranged – so Steve, who's one of the temporary colleagues helping out at our Gosforth store during the lockdown, personally delivered it to their door. The store's home shopping manager Steven presented Steve with an award for "making a difference and caring about his customers." He says Steve is a "hard worker and a lovely gentleman to have on his team." Well done Steve!

– Michelle, Asda community champion

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