Asda customer Carol Shooter loves to have a chat with our Watford store colleagues on her regular shopping trips – so when she said how much she’d love to have a go on the tills they were only too happy to make her wish come true.

Carol, who's 71, is a widow and although semi-retired, is a carer for a friend. Carol's devoted her life to helping others – she's been a foster mother, trained as a nurse, and was a carer for the elderly in the community.

She's shopped regularly at the store for more than 20 years, and colleagues look forward to catching up with her every week.

Carol has become friends with the store's community champion Beverley Ashdown during her visits to the store, and recently told her that she would love to spend an afternoon on one of the checkouts.

So, Beverley and checkouts section leader Jamie Glyn Purse made it happen – giving her an Asda fleece and name badge and guiding her through an afternoon of scanning items and chatting to colleagues and customers.

Carol said: "Just before Christmas I was chatting to the colleagues on customer services and said I would love to have a go on the checkouts. Beverley was there and said she would sort it for me.

"So I came in, they gave me a green Asda coat and a name badge and I scanned a trolley of items through. It was lovely.

"I just love the checkouts, I really do. I could sit on them all day."

Carol said: "Because I live on my own, it's nice to come and have somebody to talk to. Going on the tills meant I could chat to people while I scanned the shopping through. I loved it!

"I now care for my friend who has mental health issues, otherwise I might think about getting a job at Asda.

"I'm very grateful to Beverley and Jamie for giving me the chance to have a go – it was really good of them. Jamie and Beverley are both lovely and I love shopping in the store."

Beverley, who later presented Carol with a bunch of flowers to thank her for her help, said: "She's an amazing lady who's had a very busy life caring for other people, and spends a lot of her time now caring for her friend. It was a pleasure to help make her wish come true.

"She loved it. She'd have been there all day if she could. She's really outgoing and did a fantastic job."